The yacht I hired was not available when I paid, but to compensate they provided me with a bigger and better one, that seemed excellent to me. However, we lost 45 minutes to get them to agree on the bayahaibe pier, a lot of mess and they wanted to take away our catamaran, unfortunate, because they did not return the lost 45 minutes. In addition, on other occasions the yacht or catamaran staff have taken care of us, in this case we had to take care of ourselves. I think that should be improved, as well as facilitating the bluethoot and speaker since it is a service that is offered, but we had to ask for it several times to be allowed to have access to the speaker to play music.